- Phone Sales Seminars
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We offer phone based sales training
seminars in a private in-house format at the
location of the customers choice. Public courses
are also regularly scheduled as well across the
United States and are available in Oregon cities
Portland, Eugene, and Salem.
Browse the list of our training seminars on the right. Contact us for additional information.
Competitive pressures, increased calls to reduce sales operating expenses, faster response times and expanding sales quotas have caused sales organizations across the country to modify the way they sell their products and services. While travel to local territories has become easier and more commonplace, expense reduction initiatives have influenced companies to replace rental cars with cell phones. Senior level sales representatives, account managers, inside sales agents and other Telemarketing personnel must adjust their mindset and focus on the ability to represent their organization and increase their numbers over the phone. Our
Telemarketing Selling Skills training program is designed to assist this
mind shift while empowering Telemarketing reps with tools and skills to truly affect the bottom line.
The two-day Telemarketing Selling Skills seminar provides a highly interactive, experience driven learning environment to reinforce the skills taught to succeed. A thorough discussion of various customer types and the factors that affect customer behavior is central to the ability to provide value-added products and services while improving profits and cutting sales expenses. The ability to modify sales presentations, questioning techniques, proposals and benefit statements based on sales types is also taught. Multiple videotaped role-plays enable participants to practice methodologies, tools and on the job skills that can be immediately put to use within hours of attending this program. Planning exercises are integrated into the Telemarketing Selling Skills program materials so as to reinforce the ability to apply learned strategies into key customer accounts. The end result will be more effective Telemarketing efforts that lead to higher numbers, shattered quotas and success.
Telemarketing Selling Skills program participants will learn to: