Telemarketing Training Seminars

Our telemarketing seminars are effective, educational, measurable and driven by the bottom line. Financial, manufacturing, software, insurance, biotech, entertainment, advertising, consumer and other sales reps can all benefits from the skills taught in our phone sales training seminars.

For additional questions on our telephone sales training seminars please call or email us.

Seminar Objectives:

Participants in the Telephone Selling Skills training seminar will experience/learn to:

• Learn to handle difficult objections.
• Understand the difference between telephone and face-to-face selling.
• Use the telephone selling process so you can sell long-term relationships rather than low bids.
• Interview customers instead of pitching products.
• Think and respond like a business consultant.
• Understand different buyer types and behaviors so you can adapt to each style and create positive chemistry.
• Determine an optimum strategy for advantage over the competition.
• Differentiate your product and company Deal with multi-level sales structures.
• Identify and quantify the costs of sales.
• Determine opportunity areas for adding value to a customer’s business.

Telephone Sales Training:
Telesales Boost? It's a Business Database

I'm sure there are those who are disagreeing with this claim of mine, but what I'm saying is the truth. Telesales is indeed the key for surviving this cut-throat business environment, but what do you think is the key for telesales amazing success in generating B2B leads? It's a business database, of course. This is the tool that's been helping telesales representatives do their jobs right. And this is precisely why a business database is instrumental for the success of any telesales campaign.

As the years pass by, telesales has also changed the way it deals with customer needs. Before, it's the private individuals and residences that are aimed by telesales representatives in finding their prospective buyers. But that's not the case today. Given the recent crackdown of the government on telesales firms, and the attempts of telesales associations to clean-up their own acts, it's no surprise that telesales representatives are stuck between a rock and a hard place. They would have people telling them not to call them anymore, people who have registered in the Do Not Call list, and other things that limit their usefulness.

Telesales, fortunately, is a flexible strategy. It could not get the same results in the private sector as before, so they decided to shift to the business sector. Now that's where it became successful. There's no doubt that businesses are in need of others to trade their wares with. Telesales is different now. It's no longer about reaching the widest number of people. It's something more precise, more personal. Targeting the prospective customers is now the name of the game in B2B leads generation.

And this is precisely where a business database enters center stage. These firms are at the forefront in providing the best information available to telesales representatives. They are the source of the contact list used in telesales campaigns. Although you can create a list of your own, it would be a pointless exercise since you will have to spend a lot of effort to make one. Not only will this make you spend too much, it would steal too much of your own time. And it's time that you can't afford to lose. You'll need to have a detailed list fast, just the thing that a business database has to offer.

That's the reason business databases have begun to emerge everywhere. They spend their time and effort to collect information on companies, basing it on several metrics that includes, but are not limited to, market sector, industry, products produced, and even their financial standing. This information is what telesales representative’s value, since this helps them decide on what to do best. They would be able to know who to get in touch with, what to tell them, and how to convince them to try their client's offers.

B2B lead generation would not be effective without an effective business database. A researcher would be able to verify whether the information they have on the list is correct or not, and they can also figure out if there is a need to dig deeper into a company's profile. They are also indispensable when it comes to surveys and other transactions that require the telephone. All the information they obtain could be placed on the contact lists they supply telesales representatives with. With all the facts there already, you can be sure that you are getting the real deal.

Now is the right time for you to make the choice. You know that succeeding in your telesales campaign is necessary for your business to survive. This is a rare chance for you to make the best investment you could ever make.

Source: Alice Clark link