Telemarketing Training Seminars

Our telemarketing seminars are effective, educational, measurable and driven by the bottom line. Financial, manufacturing, software, insurance, biotech, entertainment, advertising, consumer and other sales reps can all benefits from the skills taught in our phone sales training seminars.

For additional questions on our telephone sales training seminars please call or email us.

Seminar Objectives:

Participants in the Telephone Selling Skills training seminar will experience/learn to:

  • Learn to handle difficult objections.
  • Understand the difference between telephone and face-to-face selling.
  • Use the telephone selling process so you can sell long-term relationships rather than low bids.
  • Interview customers instead of pitching products.
  • Think and respond like a business consultant.
  • Understand different buyer types and behaviors so you can adapt to each style and create positive chemistry.
  • Determine an optimum strategy for advantage over the competition.
  • Differentiate your product and company Deal with multi-level sales structures.
  • Identify and quantify the costs of sales.
  • Determine opportunity areas for adding value to a customer’s business.

Telephone Sales Training:
Telemarketing Sales Tips for Cold Calls

Your Attitude
According to the telemarketing experts at Telesales Magic, your cold calling success begins with the proper attitude. If you are committed to making a career of telemarketing sales, then set your goal to being a top producer in your company. Reinforce your intentions with motivational information you can refer to when you need inspiration. Create a quick reference card that shows you how much income a top producer can make in your company.

Develop a montage of pictures that show the things you want, or need, to purchase with your increased income. Take the time to observe how the other top producers in your company operate, and break down their approach into something that you can do yourself. Once you are convinced of your own success, the rest of your telemarketing job becomes a bit easier.

Be Flexible but Focused
According to AllBusiness.com, you should avoid relying on a script to guide you through your presentation as a cold caller. A cold call conversation can go off into a number of different directions, all of which present you with the opportunity to close a sale. One of the difficult parts of a cold call is getting the client to get engaged in a conversation with you. Once the client takes an interest in a part of your initial presentation, you should have the flexibility to follow that interest but the focus to be able to guide it into a close.

Know your product well so that when a customer starts to respond to your questions you have the product knowledge to tie your offering in to the conversation. A scripted introduction can be effective if you present it as the opening to a conversation as opposed to the first paragraph of a canned pitch on paper. Always have a structure to your conversation in mind that leads to a close, but allow the conversation to move with the customer a little bit to get them comfortable.

Questions
According to BusinessByPhone.com, the use of questions is critical to the success of the telemarketing cold caller. Questions such as those about services the customer may need to run his business more efficiently may get his more interested in the conversation. When you ask questions be very deliberate, and pay attention to the answers you receive.

Ask a question, and then wait for the response. Make notes of what the customer says, and then formulate your next question based on information given to you. By allowing the customer to feel as though he is dictating the course of the conversation through he information, he is becoming more emotionally involved in the conversation and opening himself up to be a sale.

Source: George Root III link

 

  Telemarketing Training
  Telephone Sales Skills
  Consultative Telemarketing
  Inbound Telemarketing
  Outbound Telemarketing
  Telephone Cold Calling
  Phone Sales For Managers
  Telephone Customer Service
  Professional Services Sales
  International Phone Sales

 

Telephone Sales Training Tips:
 

3 Reforms For Better Telemarketing
Five Reasons Telesales Turnover Is So Rampant Right Now
How to Train a Telesales representative
Telesales Companies - Local Vs Offshore
Telemarketing - A Sound Business Practice
What is a Telesales Job?
Telesales - A Rapidly Growing Industry
Telesales - Telesales Tips to Produce Results
One Really Good Telesales Tip - How NOT To Sound Like A Telesales Agent
Telesales Tips for Direct Sales Success
The Success of Telesales
Telesales - Rigorous Analytics Can Improve Your Sales and Marketing Campaigns
Telesales Techniques and Positive Vocabulary
How to Increase Telesales Efficiency
Evolution Of Marketing - Telesales
Inbound and Outbound Telemarketing Techniques
How to Use Telesales to Generate Instant Income (Part 1)
Coaching Your Telesales Team
Telesales: The Secret Weapon
Telesales: Accessible Way Of Reaching Your Customers
Telesales Tips to Improve Your Call Conversions
Telesales: Hiring the Right Teleseller For Your Business
Making the Most of B2B Telesales
Why Use Telemarketing in Your Business?
The History Of Telesales - A Decades Old Practice
Telesales The Easy Way!
Telesales in the Age of the Internet
Running a Successful Telesales Campaign
The Most Important Ingredient in Telemarketing
Telesales - Top 6 Tips For Making Every Call a Great One
Telesales Good or Bad?
The Importance of a Good List in a Telesales Service
Marketing For the Complex Sale - Nine Reasons Why You Need Telesales
Understanding Telesales Advantage
Telesales - Top Six Tips to Make You Mega Successful and Get the Sale
Engaging Prospects Through Outbound Telesales
The Top 10 Disastrous Mistakes That Telesales Make
Info About Telesales
How to Dramatically Increase Sales With a Telesales List
Telesales - How to Make Sure Your Campaign Delivers Results
Telesales - Generate Big Revenue From Simple Creative Ideas & Small Budgets
Telesales Services - A Valuable Tool For Call Centers
Legal Vs Illegal Telesales Practices
7 Tips to Make Your Telesales Appointment-Making Presentation More Clear
The Reality of Telesales
Create Instant Telesales Impact
Monitoring in a Telesales Company
How to Reduce a Telesales Company's Turnover and Absenteeism
Business to Business Telesales - How To Get Started
Effective Presentation Tips For Telesales and Cold Calling

 

more tips...

 

 

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