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Telemarketing
Training Seminars
Our telemarketing seminars
are effective, educational, measurable and driven by the bottom line. Financial,
manufacturing, software, insurance, biotech, entertainment, advertising,
consumer and other sales reps can all benefits from the skills taught in our
phone sales training seminars.
For additional questions on our telephone sales training seminars
please call or email us.

Seminar Objectives:
Participants in the
Telephone Selling Skills training seminar will experience/learn to:
- Learn to handle difficult objections.
- Understand the difference between telephone and face-to-face selling.
- Use the telephone selling process so you can sell long-term relationships rather than low bids.
- Interview customers instead of pitching products.
- Think and respond like a business consultant.
- Understand different buyer types and behaviors so you can adapt to each style and create positive chemistry.
- Determine an optimum strategy for advantage over the competition.
- Differentiate your product and company Deal with multi-level sales
structures.
- Identify and quantify the costs of sales.
- Determine opportunity areas for adding value to a customer’s business.
Telephone Sales Training:
The Top Six Strategies For
Hiring Successful Telesales
Experts
Hiring "ahead of the game"
telesales powerhouses is
absolutely vital in order to
create success for your company.
Talented telesales pros know how
to increase your profits while
creating a positive image for
your business in the minds of
customers. There are several
things to think about when
trying to hire telesales
professionals.
This article contains the top
six strategies to keep in mind
when you begin hiring "at the
top of ladder" telesales
powerhouses such as: why you
should confirm the candidate's
experience, calling their
references, asking for qualified
referrals, conducting phone
auditions, looking at the
numbers and listening to your
intuition.
The first tip for finding
qualified telemarketers is to
take the time to properly verify
their job experience. You should
never consider hiring
inexperienced telesales people
because this business is complex
and takes a great deal of time
and training to perfect the
needed skills.
Tip number two to employing good
telephone salespeople is to
properly confirm their
references. Their previous
employer or client can let you
know exactly how this candidate
has been at achieving their
sales goals and maintaining a
professional image.
Strategy number three for
finding qualified telemarketers
is to seek qualified business
referrals especially from other
business owners in comparable
fields. If you know a business
that has achieved excellent
results with their telesales
pros, you should ask how they
hired them so you can pursue the
same method for finding
competent telemarketer that get
results for your business.
The fourth tip for employing
good telephone salespeople is to
interview them by phone. This
dialogue should be like a tryout
for the position and you can
even have candidates for the job
do a sales call role-play to
analyze their abilities.
The fifth key for finding
qualified telemarketers is to
verify their past results
wherever possible. True
superstar telesales people know
their closing ratios and can
easily give you their numbers,
because a superstar knows how
many dials it takes to make a
sale.
The sixth and last strategy for
employing good telephone
salespeople is to listen to your
intuition. Talking to your
prospective telemarketers over
the telephone should give you a
decent picture of the type of
impact they will have on your
customers and how they will
characterize your business.
Taking these six tips for hiring
extraordinary telesales
powerhouses into consideration
will allow you to find skilled
superstar telemarketers that can
greatly improve your sales
figures. Finding gifted
telesales pros to hire can be
tough, but it is worth the
trouble since they are so
valuable. Realistically, they
control the success of your
business to a great extent.
Source: Terry Stanfield
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