Telemarketing Training Seminars

Our telemarketing seminars are effective, educational, measurable and driven by the bottom line. Financial, manufacturing, software, insurance, biotech, entertainment, advertising, consumer and other sales reps can all benefits from the skills taught in our phone sales training seminars.

For additional questions on our telephone sales training seminars please call or email us.

Seminar Objectives:

Participants in the Telephone Selling Skills training seminar will experience/learn to:

• Learn to handle difficult objections.
• Understand the difference between telephone and face-to-face selling.
• Use the telephone selling process so you can sell long-term relationships rather than low bids.
• Interview customers instead of pitching products.
• Think and respond like a business consultant.
• Understand different buyer types and behaviors so you can adapt to each style and create positive chemistry.
• Determine an optimum strategy for advantage over the competition.
• Differentiate your product and company Deal with multi-level sales structures.
• Identify and quantify the costs of sales.
• Determine opportunity areas for adding value to a customer’s business.

Telephone Sales Training:
The Top Six Strategies For Hiring Successful Telesales Experts

Hiring "ahead of the game" telesales powerhouses is absolutely vital in order to create success for your company. Talented telesales pros know how to increase your profits while creating a positive image for your business in the minds of customers. There are several things to think about when trying to hire telesales professionals.

This article contains the top six strategies to keep in mind when you begin hiring "at the top of ladder" telesales powerhouses such as: why you should confirm the candidate's experience, calling their references, asking for qualified referrals, conducting phone auditions, looking at the numbers and listening to your intuition.

The first tip for finding qualified telemarketers is to take the time to properly verify their job experience. You should never consider hiring inexperienced telesales people because this business is complex and takes a great deal of time and training to perfect the needed skills.

Tip number two to employing good telephone salespeople is to properly confirm their references. Their previous employer or client can let you know exactly how this candidate has been at achieving their sales goals and maintaining a professional image.

Strategy number three for finding qualified telemarketers is to seek qualified business referrals especially from other business owners in comparable fields. If you know a business that has achieved excellent results with their telesales pros, you should ask how they hired them so you can pursue the same method for finding competent telemarketer that get results for your business.

The fourth tip for employing good telephone salespeople is to interview them by phone. This dialogue should be like a tryout for the position and you can even have candidates for the job do a sales call role-play to analyze their abilities.

The fifth key for finding qualified telemarketers is to verify their past results wherever possible. True superstar telesales people know their closing ratios and can easily give you their numbers, because a superstar knows how many dials it takes to make a sale.

The sixth and last strategy for employing good telephone salespeople is to listen to your intuition. Talking to your prospective telemarketers over the telephone should give you a decent picture of the type of impact they will have on your customers and how they will characterize your business.

Taking these six tips for hiring extraordinary telesales powerhouses into consideration will allow you to find skilled superstar telemarketers that can greatly improve your sales figures. Finding gifted telesales pros to hire can be tough, but it is worth the trouble since they are so valuable. Realistically, they control the success of your business to a great extent.

Source: Terry Stanfield link