Telemarketing Training Seminars

Our telemarketing seminars are effective, educational, measurable and driven by the bottom line. Financial, manufacturing, software, insurance, biotech, entertainment, advertising, consumer and other sales reps can all benefits from the skills taught in our phone sales training seminars.

For additional questions on our telephone sales training seminars please call or email us.

Seminar Objectives:

Participants in the Telephone Selling Skills training seminar will experience/learn to:

  • Learn to handle difficult objections.
  • Understand the difference between telephone and face-to-face selling.
  • Use the telephone selling process so you can sell long-term relationships rather than low bids.
  • Interview customers instead of pitching products.
  • Think and respond like a business consultant.
  • Understand different buyer types and behaviors so you can adapt to each style and create positive chemistry.
  • Determine an optimum strategy for advantage over the competition.
  • Differentiate your product and company Deal with multi-level sales structures.
  • Identify and quantify the costs of sales.
  • Determine opportunity areas for adding value to a customer’s business.

Telephone Sales Training:
Telesales - Telesales Tips to Produce Results

Why should you use telesales?

Telesales is cost effective compared to face to face sales

Telesales is direct - typically no appointment is required or it’s a quick and easy way to make a sales meeting

It's personal - your personality can shine through

It's less official than writing

Everybody picks up the phone!

There are, however, some challenges of telesales

Shoddy technique - not preparing for your call and having a clear purpose

Excess of confidence - seeming 'forceful, coming across as overtly selling and not showing any interest in the other person

Dangerous habits - developed from personal telephone

Your attitude will have a huge impact on your success rate. Have you ever noticed how 2 people can work for an identical company, or even the same company, selling the same products to the same market place; one is an excellent success, the other barely scrapes by.

Why?

It's usually down to how much they relish the job!

Do we like to deal with miseries...? NO! Neither do our potential customers.
We all have days that we would sooner forget, but we still need to provide a cheerful appearance to our customers, and more importantly to ourselves.

Here's a few telesales tips:

Become client focused

Go the extra mile - surprise your customers - deal with them as you would like to be treated - do more than they are expecting - address them by name - keep records concerning your clients - keep guarantees - or keep them up to date

'Own the problem' - take responsibility for dealing with complaints - follow up until resolved - don't pass the buck Be passionate Definition: Selling is contagious enthusiasm Nobody wants to deal with a 'misery' on the telephone - remember that the phone dilutes and diffuses, therefore you often have to work hard to avoid sounding 'down in the dumps'. There is only one issue that is more infectious than enthusiasm, and that is the lack of it!

Smile - it's the shortest distance between two people - you bring in what you plant; when you are cheerful it makes the other person respond more positively

Don't be put off by telesales because it can be one of the greatest sales prospecting methods available to you. Embrace professional telesales with a positive attitude and your success in telesales will be guaranteed.

Source: Peter O’Donoghue link

 

  Telemarketing Training
  Telephone Sales Skills
  Consultative Telemarketing
  Inbound Telemarketing
  Outbound Telemarketing
  Telephone Cold Calling
  Phone Sales For Managers
  Telephone Customer Service
  Professional Services Sales
  International Phone Sales

 

Telephone Sales Training Tips:
 

B2B Telesales - The Answer to Your Success!
Telemarketer Training
The Benefits of Using Telemarketing
Telesales - Professional Strategies and Methods - Continued
A Telesales Tip and Appointment Setting Technique Based on Real Experience
Telemarketing - Professional Strategies and Methods
Telemarketing - How To Do It Successfully
The Convenience of Telesales Services
Telesales Jobs - Different Personalities You Will Encounter
Using Telesales to Save You Money
3 Reforms For Better Telemarketing
Five Reasons Telesales Turnover Is So Rampant Right Now
How to Train a Telesales representative
Telesales Companies - Local Vs Offshore
Telemarketing - A Sound Business Practice
What is a Telesales Job?
Telesales - A Rapidly Growing Industry
Telesales - Telesales Tips to Produce Results
One Really Good Telesales Tip - How NOT To Sound Like A Telesales Agent
Telesales Tips for Direct Sales Success
The Success of Telesales
Telesales - Rigorous Analytics Can Improve Your Sales and Marketing Campaigns
Telesales Techniques and Positive Vocabulary
How to Increase Telesales Efficiency
Evolution Of Marketing - Telesales
Inbound and Outbound Telemarketing Techniques
How to Use Telesales to Generate Instant Income (Part 1)
Coaching Your Telesales Team
Telesales: The Secret Weapon
Telesales: Accessible Way Of Reaching Your Customers
Telesales Tips to Improve Your Call Conversions
Telesales: Hiring the Right Teleseller For Your Business
Making the Most of B2B Telesales
Why Use Telemarketing in Your Business?
The History Of Telesales - A Decades Old Practice
Telesales The Easy Way!
Telesales in the Age of the Internet
Running a Successful Telesales Campaign
The Most Important Ingredient in Telemarketing
Telesales - Top 6 Tips For Making Every Call a Great One
Telesales Good or Bad?
The Importance of a Good List in a Telesales Service
Marketing For the Complex Sale - Nine Reasons Why You Need Telesales
Understanding Telesales Advantage
Telesales - Top Six Tips to Make You Mega Successful and Get the Sale
Engaging Prospects Through Outbound Telesales
The Top 10 Disastrous Mistakes That Telesales Make
Info About Telesales
How to Dramatically Increase Sales With a Telesales List
Telesales - How to Make Sure Your Campaign Delivers Results
 

more tips...

 

 

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Offering telemarketing training, telesales seminars and private telephone sales training.