Telemarketing Training Seminars

Our Telephone Sales Workshops are effective, educational, measurable and driven by the bottom line. Financial, manufacturing, software, insurance, biotech, entertainment, advertising, consumer and other sales reps can all benefits from the skills taught in our phone sales training courses.

For additional questions on our telephone sales training courses please call or email us.

Class Objectives:

Participants in the Telephone Selling Skills training seminar will experience/learn to:

• Learn to handle difficult objections.
• Understand the difference between telephone and face-to-face selling.
• Use the telephone selling process so you can sell long-term relationships rather than low bids.
• Interview customers instead of pitching products.
• Think and respond like a business consultant.
• Understand different buyer types and behaviors so you can adapt to each style and create positive chemistry.
• Determine an optimum strategy for advantage over the competition.
• Differentiate your product and company Deal with multi-level sales structures.
• Identify and quantify the costs of sales.
• Determine opportunity areas for adding value to a customer’s business.

Telephone Sales Training:
B2B Telesales - The Answer to Your Success!

The demand of generation professionals consistently turn to a wide variety of direct marketing software and e-mail marketing tools in search of sales leads, outsourced B2B (business-to-business) telesales provides by a large array of vendors offering different models of phone-based support by outside agencies.

B2B telesales is a useful tool for various business models and industries such as hotels, finance, banking, telecoms, as well as small businesses that wants to be successful and wants their company to grow rapidly. B2B telesales can generate you more sales and appointments through cold calling in order for your company to grow rapidly and meet your marketing goal that saves money and time. Most of the companies don't want to make cold calling because they don't want the feel of rejection. Telesales professional must have discipline for them to pass through the gate keepers: receptionist, secretary so forth, to reach the decision maker of the company who has the authority to purchase a product or services.

You must choose a company that can do what you want and understand what you need. In short, you are looking for a good business partner who understands your business. Telesales can be effective as long as your telesales team is knowledgeable and posses the skills to help your business grow. The sales team must be professional and highly experienced to meet your specific lead qualifications. The leads or appointments must be qualified and exclusive which means these are not coming from the internet (also known as trash leads) and should not be shared to any other company. Qualified and Exclusive Leads will lead your business to more sales and less than half the cost of doing it in-house.
B2B telesales services also deliver some important direct benefits; the most prominent is achieving cost savings. Some of the best B2B telesales outsourcing hubs is located in developing countries where operational costs are naturally a lot less (Philippines is one of them) than the developed countries such as the US and the UK. The cost difference acts as a win-win for both clients and outsourcing firms. Clients benefit because they have to pay a lot less for the offered B2B telesales services and service providers benefit because they can continue to deliver the desired cost benefits without going broke.

Source: Merlyn Reyes link